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Our team has contributed to the successful delivery of key digital services for Services Australia, including development work on the Centrelink Online Claiming System, Department of Veterans' Affairs, and Medicare Online platforms.

With hands-on experience across the full software development lifecycle—from business analysis and development to project management and quality assurance—we bring a comprehensive skill set to every project.

We understand the unique landscape and processes within government departments, enabling us to navigate approvals, compliance, and delivery with confidence and efficiency.

Our team collaborated closely with the Australian National University to deliver a range of digital solutions tailored to the needs of its diverse schools and departments. We developed a customised Content Management System (CMS), primarily using Drupal, enabling staff across the university to efficiently manage and update web content with ease and consistency.

In addition to CMS development, we built specialised software solutions for individual departments. One notable example is an electronic booking system that streamlines the process for students to schedule appointments with lecturers and tutors — enhancing both administrative efficiency and the student experience.

As part of a broader digital transformation, we led a major revamp of several university websites, ensuring modern design, accessibility, and performance standards were met.

Our team also provided ongoing support to keep websites up to date and secure, proactively addressing cybersecurity threats and vulnerabilities. Through our work, we gained a strong understanding of ANU's internal IT infrastructure and ensured all solutions were aligned with their technical and operational requirements.

At Comcare, we led a quality assurance initiative that played a key role in delivering reliable and robust solutions. Our focus was on strengthening the testing process through detailed planning, collaboration, and team leadership.

We developed a comprehensive test plan and meticulously designed test cases to align with the project's goals and technical requirements. To ensure accuracy and completeness, peer reviews were facilitated as part of our continuous quality assurance strategy. Strong communication was maintained by working closely with the test manager, developers, functional analysts, and system analysts, ensuring that all testing activities were well-coordinated and on schedule.

In a leadership capacity, we guided junior test analysts by assigning test cases, offering support, and encouraging skill development to ensure a unified and efficient testing effort. We also managed the full lifecycle of defects in Azure DevOps—raising, escalating, retesting, and closing bugs with precision to maintain high product quality.

Throughout the project, we provided the test manager with accurate effort estimates, testing schedules, and detailed reports including test summaries and status updates—supporting clear decision-making and promoting transparency.

A key achievement was our ability to manage and deliver multiple Business-As-Usual (BAU) tasks while successfully executing project-specific responsibilities, demonstrating both flexibility and reliability under pressure.

For the Association for Academic Language and Learning (AALL), we delivered a fully tailored content management system that empowers collaboration across universities. The platform was designed to facilitate the sharing of knowledge and academic resources, allowing institutions to connect and exchange ideas seamlessly.

A core feature of the solution is a dedicated journal system, enabling academics to publish and access journals and scholarly publications in a central, easy-to-navigate space. To support the organisation's governance and engagement activities, we also developed an electronic system that efficiently manages annual general meetings and events.

In addition, the platform includes a robust member management system that streamlines registrations, renewals, and communication, helping AALL maintain strong connections within its academic community.

We had the opportunity to collaborate with FCCCI Chinese School to create a fresh digital presence that reflects their values and dedication to cultural education. The newly developed website was designed to showcase their wide range of programs and provide clear, accessible school information for both current and prospective families.

To support the school's operations, we implemented a content management system that streamlines enrolments and allows for efficient management of student information. Additionally, we introduced a built-in translation feature to make the website more accessible to the Chinese-speaking community, strengthening engagement and inclusivity.

This tailored solution not only enhances the school's communication but also supports their mission to foster learning and cultural connection.